Franciscan Estate Reserve Lunches

Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (email@emailaddress.com) to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (your phone number) for return instructions.

A 15% (or whatever you want the percent to be) restocking fee will be applied to all canceled orders.
 

© Copyright 2014 Franciscan Estate All Rights Reserved
1178 Galleron Road at Highway 29 St. Helena, CA 94574 | (707) 967-3830
Our wines and our website are intended for consumers of legal drinking age. Please enjoy our fine products responsibly.

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1178 Galleron Road at Highway 29 St. Helena, CA 94574 | (707) 967-3830 | Terms & Conditions | Privacy Policy
Our wines and our website are intended for consumers of legal drinking age. Please enjoy our fine products responsibly.

Site Design by CF NAPA Brand Design
WINERY ECOMMERCE BY VIN65