Franciscan Estate Reserve Lunches

Shipping Information

States We Ship To

Franciscan Estate is licensed to ship wine to the following states:
Alaska, California, Colorado, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Maryland, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oregon, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin, and Wyoming.

Shipping Methods and Costs

Shipping charges are calculated when you check out. Shipping total includes product-handling costs. Shipping carrier is determined by the warehouse based upon shipping destination (unless you are a wine club member and have made other arrangements for your club shipments).

Orders placed by 5:00 PM PDT will ship the next business day, pending compliance and credit card verification. Express shipping is not available for Saturday or Sunday deliveries. Franciscan Estate does not ship on major holidays or weekends. Additionally, in cases of extreme weather conditions (i.e., heat and/or cold), the Franciscan Estate reserves the right to delay the release of shipments to ensure the highest quality of products at the time of arrival.

Delivery Information

• Standard delivery will arrive within 7 to 10 days, following compliance and credit card authorization.
• Delivery occurs Monday through Friday, excluding holidays. For orders shipping ground to California, Saturday delivery can occur.
• State laws prohibit our shipping wine to hotels, motels or licensed beverage facilities outside of California.
• Unfortunately, we cannot ship alcohol to PO Boxes or APO/FPO addresses.
• If you have any questions about your order, please email us at: customerservice@franciscan.com or call us at: 877.545.4932.

Delivery Requirements

All wine shipments require a signature for receipt. Signatures must be obtained from individuals over the age of 21 years.

Tracking Your Shipment

Where online tracking is available, the tracking link is included in your "Shipment Confirmation" e-mail. If you think your order is late, please note that: Compliance verification and credit card authorization must be received prior to processing. Tracking may take up to two business days to appear in our system due to delays in receiving information from carriers.

Out of Stock Items and Substitutions

While we continually monitor inventory to ensure our website's accuracy, there are occasions when certain vintages sell out or simply are no longer available. When that occurs, our Wine Specialists will replace the wine with a comparable vintage or varietals. Please call customer service at 877.545.4932 for assistance.

Bottle Limits and Availability

In some instances, state laws regulate product availability and/or wine purchase limitations. Working within state and local laws may prevent our ability to fulfill your order requests.

Credit Card Refunds

Upon receiving your returned shipment, we will process a refund to the credit card used at time of purchase. Please allow 1-2 billing cycles for the refund to appear on your statement. Canceled and/or returned orders are subject to a 25% restocking fee.

Returns Policy

Franciscan Estate guarantees quality products and service. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for assistance. For fastest results, email customerservice@franciscan.com. Canceled and/or returned orders are subject to a 25% restocking fee.

© Copyright 2014 Franciscan Estate All Rights Reserved
1178 Galleron Road at Highway 29 St. Helena, CA 94574 | (707) 967-3830
Our wines and our website are intended for consumers of legal drinking age. Please enjoy our fine products responsibly.

Site Design by CF NAPA Brand Design
Winery Ecommerce by Vin65

 
You must be 21 years of age or
older to enter this site. Please
select your date of birth below.

1178 Galleron Road at Highway 29 St. Helena, CA 94574 | (707) 967-3830 | Terms & Conditions | Privacy Policy
Our wines and our website are intended for consumers of legal drinking age. Please enjoy our fine products responsibly.

Site Design by CF NAPA Brand Design
WINERY ECOMMERCE BY VIN65